Return and refund Policy
Khushghari – Return & Refund Policy
At Khushghari, customer satisfaction is important to us. Please read our Return & Refund Policy carefully before making a purchase.
1. Eligibility for Returns
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Products are eligible for return within 7 days from the date of delivery.
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The watch must be unused, unworn, and in original condition.
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Original packaging, box, warranty card, manuals, and accessories must be included.
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Proof of purchase (order ID or invoice) is required.
2. Non-Returnable Items
Returns will not be accepted in the following cases:
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Physical damage caused by misuse, accident, or negligence
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Normal wear and tear
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Water damage due to improper use (beyond rated resistance)
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Unauthorized repairs or tampering
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Discounted or clearance items (unless defective)
3. Damaged or Defective Products
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If you receive a damaged or defective watch, contact Khushghari within 48 hours of delivery.
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Clear photos or videos of the product and packaging may be required for verification.
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Once approved, a replacement or refund will be arranged.
4. Refund Policy
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Refunds are processed only after the returned item passes quality inspection.
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Approved refunds will be issued to the original payment method.
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Refund processing time may take 5–10 business days, depending on your bank or payment provider.
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Shipping charges (if any) are non-refundable, unless the return is due to our error.
5. Exchange Policy
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Exchanges are allowed subject to product availability.
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The exchanged product must meet return eligibility conditions.
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Price differences (if any) must be paid by the customer.
6. Return Process
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Contact Khushghari customer support with your order details.
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Wait for return approval and instructions.
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Securely pack the product and send it to the provided return address.
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After inspection, refund or exchange will be processed.
7. Right to Refuse Returns
Khushghari reserves the right to refuse any return that does not comply with this policy.
8. Contact Us
For return or refund assistance, please reach out through the contact details provided on the Khushghari website.
Khushghari – Timeless Style, Trusted Quality
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