Khushghari – Company Policies

These policies govern the use of the Khushghari e‑commerce store and the purchase of watches and related accessories from us. By accessing or purchasing from Khushghari, you agree to the policies outlined below.

1. About Khushghari

Khushghari is an e‑commerce brand specializing in watches and watch accessories. We are committed to offering authentic products, transparent pricing, and reliable customer service.

2. Terms & Conditions

2.1 Eligibility

You must be at least 18 years old or have permission from a legal guardian to place an order on Khushghari.

2.2 Product Information

We strive to display product descriptions, specifications, and images as accurately as possible. Minor variations in color or design may occur due to photography or screen settings.

2.3 Pricing & Payments

• All prices are listed on the website and are subject to change without prior notice.

• Payments must be completed in full before an order is processed.

• Khushghari reserves the right to cancel orders due to pricing errors, suspected fraud, or stock unavailability.

2.4 Order Acceptance

An order is considered accepted only after confirmation is sent via email or SMS.

3. Shipping Policy

3.1 Order Processing

Orders are typically processed within 1–3 business days, excluding weekends and public holidays.

3.2 Delivery Time

Delivery times vary based on location and courier service. Estimated delivery timelines are provided at checkout but are not guaranteed.

3.3 Shipping Charges

Shipping charges (if any) are displayed at checkout and depend on delivery location and order value.

3.4 Delays

Khushghari is not responsible for delays caused by courier companies, customs clearance, or unforeseen circumstances.

4. Returns, Refunds & Exchanges Policy

4.1 Returns

• Returns are accepted within 7 days of delivery.

• Products must be unused, unworn, and in original packaging with all tags and accessories intact.

4.2 Non‑Returnable Items

Items damaged due to misuse, normal wear and tear, or unauthorized repairs are not eligible for return.

4.3 Refunds

• Once the returned product is inspected and approved, refunds will be processed to the original payment method.

• Refund processing time may vary depending on the payment provider.

4.4 Exchanges

Exchanges are subject to product availability and quality inspection approval.

5. Warranty Policy

• Watches sold by Khushghari may include a manufacturer or seller warranty, as mentioned on the product page.

• Warranty covers manufacturing defects only and does not cover damage caused by accidents, water misuse, improper handling, or normal wear and tear.

• Warranty claims require proof of purchase.

6. Privacy Policy

6.1 Information We Collect

We may collect personal information such as name, contact details, shipping address, and payment information to process orders.

6.2 Use of Information

Your information is used to:

• Process and deliver orders

• Communicate order updates and offers

• Improve our services and website experience

6.3 Data Protection

Khushghari takes reasonable measures to protect customer data and does not sell or rent personal information to third parties.

7. Intellectual Property

All content on the Khushghari website, including logos, images, text, and designs, is the property of Khushghari and may not be used without written permission.

8. Limitation of Liability

Khushghari shall not be liable for indirect, incidental, or consequential damages arising from the use of our products or website.

9. Policy Updates

Khushghari reserves the right to update or modify these policies at any time. Changes will be effective immediately upon posting on the website.

10. Contact Us

For questions, concerns, or support, please contact Khushghari customer service through the details provided on our website.

Khushghari – Timeless Style, Trusted Quality